We’re thrilled to share what’s new at Yocale, and even more excited about how our clients are putting these tools to work.
In just the first half of 2025, Yocale businesses have unlocked major growth. One standout? Our new Packages feature, helped one client generate over $150,000 in just 3 months by selling prepaid treatment bundles.
We’ve introduced smarter tools across the board:
✨ Appointment Reminder Confirmations – Cut no-shows further by getting clients to confirm their attendance.
✨ Waitlists – Fill last-minute openings and never miss an opportunity.
✨ Win-Back Campaigns – Automatically re-engage clients who haven’t visited in a while.
✨ Rebooking Reminders – Boost retention by nudging clients to book again.
✨ Commission Management – Track staff earnings with service, retail, tip, and custom-based payouts.
✨ Dashboards – Real-time business insights, all in one place.
We’ve made meaningful improvements behind the scenes:
- A better virtual appointment experience with smoother, more reliable online meetings.
- Communication delivery reports now live in your dashboard. See exactly who received, opened, and engaged with your messages.
- Subscription management for multi-location businesses. Corporate-level users can now easily manage subscriptions across different branches, all in one place.
Each release was built with one goal: to help you
✅ Save time on manual tasks
✅ Retain more clients
✅ Drive consistent revenue
Waitlist (Launched January)
Our Waitlist feature helps you keep track of clients who want an earlier or last-minute appointment. When a time slot becomes available (due to cancellation or manual adjustment), you as the business owner can decide who to assign the spot to, based on availability, client priority, or preference. This is ideal for those who want everything under control rather than automatic scheduling.
🟢 Learn how it works:
👉 How to Use Waitlist
Real Story: Veloura Skin Studio
As a solo esthetician, Veloura was missing out on revenue from last-minute gaps. Now, her calendar stays full thanks to automated waitlist notifications.
👉 Read the full case study
Packages (Launched January)
You can now create prepaid service packages like “5 Facials” or “10 Massages” and assign them directly to clients. Sessions are automatically tracked and redeemed as clients book, no manual work required.
✅ You define the package
✅ You choose who gets it
✅ The system handles the tracking
Clients cannot purchase packages on their own, everything is managed by you. This keeps usage under your control while making it easy to deliver bundled services seamlessly.
🟢 Learn how to use it:
👉 Packages Help Article
💡 Real Story: LUXE + CO
This Alberta-based beauty team uses packages to boost loyalty and upfront revenue. “Clients love the convenience, and it’s made our cash flow more predictable.”
👉 Read their story
Appointment Reminder Confirmation (Launched February)
Reduce even more no-shows and take the guesswork out of your schedule. With Yocale’s Appointment Reminder Confirmation feature, clients first receive a pre-appointment confirmation request. If they confirm, they’ll get a reminder for that appointment.
This ensures your reminders go to committed clients only, giving you better visibility and fewer last-minute gaps. You control the timing (e.g., 24 hours or 2 hours before) and can include key messaging like cancellation policies for added clarity.
It’s a simple, effective way to streamline communication and protect your time, without any extra effort.
Win-Back Campaigns (Launched March)
Yocale now automatically reconnects with clients who’ve stopped showing up. You choose the timing (30, 60, or 90 days after a no-show), and we’ll send a branded message encouraging them to rebook. It’s perfect for bringing back previously active clients and filling gaps in your schedule.
🟢 Setup guide:
👉 How to Use the Win-Back Feature
💡 Real Story: Serenity Therapy Center
This Ontario-based wellness clinic uses win-backs to ensure no one falls through the cracks. Automated outreach has helped improve return visits without increasing admin time.
👉 Read Serenity's case study
Business Dashboards & Reports (Launched March)
Understanding your business shouldn’t require spreadsheets. Yocale’s enhanced dashboards and reporting tools now provide tier-based access to the data that drives real growth. From appointment volume and revenue trends to staff performance, retention rates, and more.
🌟 Depending on your plan—Grow, Pro, or Ultimate—you unlock different levels of reporting access:
- Grow: Core business dashboards
- Pro: Detailed service and staff insights
- Ultimate: Full access to custom, tailored reports built to match your KPIs
Whether you're managing one location or multiple, you’ll gain real-time visibility into what’s working, what needs attention, and where to scale.
🟢 Learn more:
👉 Dashboards & Reporting Help Center
💡 Real Story
Glow Spa uses reports to track rebooking, sales, and staff productivity, allowing them to grow strategically while delivering top-tier client care.
👉 Read the full case study
Rebooking Reminders (Launched April)
Send personalized rebooking reminders based on the last appointment date and service type. For example, remind facial clients every 4 weeks or massage clients every 2 weeks, automatically. This helps engage your most loyal clients and keep them coming back, boosting revenue.
🟢 Learn how to enable it:
👉 How to Use Rebooking Reminders
Multi-Lingual Support (Launched April)
Language should never be a barrier to booking. That’s why Yocale now offers a fully localized booking experience in:
🇨🇦 English
🇫🇷 French
🇪🇸 Spanish
🇩🇪 German
🇮🇹 Italian
🇵🇹 Portuguese
🇷🇺 Russian
🇦🇪 Arabic
Clients can now book appointments in their preferred language, helping you serve diverse communities.
🟢 Learn how it works:
👉 Booking Widget: Multiple Languages Supported
Commission Management (Launched May)
Easily calculate staff commissions on services, retail, and tips. Choose between fixed, percentage-based, or tiered structures, and export payout reports at the end of each pay cycle. A great fit for anyone researching med spa practice management in California or defining payroll structures in a growing salon.
🟢 Full guide:
👉 How to Use Payroll & Commission
📘 Want to dive deeper? Read the full breakdown of Yocale’s Commission Management—and how it can simplify salon and medspa pay structures.
(Note: Payout automation is coming soon.)
Coming Soon: Payments & Payouts
A powerful new chapter in Yocale Payments is on the way. We’re launching enhanced features like BNPL (Buy Now, Pay Later) and integrated payout tools. These will make it easier for businesses to collect revenue upfront, offer financing flexibility to clients, and manage staff payouts seamlessly.
Early Advantage: Those who join Yocale before the payment rollout will receive exclusive perks before a planned pricing shift.
Real Tools. Real Results.
These powerful tools help Yocale providers to grow.. Whether you're managing a full team or running solo, each release this year was designed to help you:
- Save time on manual tasks
- Retain more clients
- Drive more revenue
Want to activate any of these tools? > Book a free demo
Need step-by-step help? > Visit the Support Center
More exciting updates are coming in Fall 2025. Stay tuned!
Let's get to know each other
Keep your clients coming back.
Frequently Asked Questions: 2025 Yocale Features
1. How does the Waitlist feature work in Yocale?
Clients can join your waitlist when no slots are available. When availability opens up, you decide who gets the slot—nothing is auto-assigned. It gives you full control over booking and client prioritization. This is ideal for solo providers and clinics wondering how to reduce cancellations and fill last-minute gaps.
👉 How to Use Waitlist
2. Can I sell prepaid service packages?
Yes. Create bundles like “5 facials” or “6 therapy sessions,” assign them to clients, and track usage as clients book. These are especially useful for treatment plans in wellness or private mental health clinics.
👉 Packages Help Article
3. What is a win-back campaign?
Win-back emails are sent automatically to clients who haven’t booked in 30, 60, or 90+ days. It helps re-engage clients without manual follow-up—ideal for med spas and private practices looking to boost rebooking.
👉 Win-Back Feature
4. How do rebooking reminders work?
You define when and how often clients should return. Yocale sends a smart prompt to book again based on the last appointment date and ideal return window. This is especially powerful for salons, spas, massage therapy clinics, and psychology practices.
👉 Rebooking Reminders Guide
5. Can I track and pay commissions through Yocale?
Yes. You can set different commission structures by role, service, or sale type (including tips). The system tracks it all and generates payout-ready reports. (Automated payouts are coming soon.)
👉 Commission Guide
6. Does Yocale support multiple languages?
Yes. The Yocale booking widget now supports 8 languages:
English, French, Spanish, German, Italian, Portuguese, Russian, and Arabic.
It automatically adapts based on the client’s browser language—ideal for multicultural businesses.
👉 Booking Widget: Multiple Languages Supported
7. Does Yocale have different subscription plans? Do I need to pay more for advanced features or add-ons?
Yes. Yocale offers different subscription plans to fit the size and needs of your business. The core plans are:
- Yocale Grow – for solo providers who need the essentials
- Yocale Pro – for growing teams who want automation, packages, waitlists, and advanced tools=
- Yocale Ultimate – for businesses that need complete control, custom reports, and enterprise support
Advanced features like Yocale Packages, Waitlists, Reminder Automations, Rebooking Campaigns, Commission Tracking, and Multi-Language Support are all included in Pro and Ultimate plans—no extra add-on fees required.
👉 Compare Yocale Plans and Features
Every new account starts with a 21-day free trial of Yocale Pro—no credit card needed, cancel anytime.
You can also book a free demo session to get step-by-step help before upgrading.
8. Does Yocale offer a free trial?
Yes. Yocale offers a 21-day free trial of the Pro plan—no credit card required. You can cancel anytime. It’s the easiest way to explore powerful tools like appointment reminders, rebooking automation, prepaid packages, and commission tracking.